At Pharmafection, we place great importance on your privacy and are committed to protecting your personal data and handling it responsibly and securely. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, use our services, or make a purchase from our store.
By using the Pharmafection website or providing us with your personal information, you acknowledge that you have read this policy and the data collection and use practices described herein.
1. Information We Collect
We may ask you to provide certain information when creating an account, completing a purchase or contacting us, including:
Full name.
Email address.
Phone number.
Shipping and billing address.
Payment details, which are securely processed through third-party payment service providers.
Account information such as username and password.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically, including:
Internet Protocol (IP) address.
Type of device used.
Browser type.
Pages visited, browsing data, and interactions with the website.
Approximate geographical location data.
Cookies
We use cookies and similar technologies to help improve your experience on the website, remember certain preferences, understand how the website is used and measure its performance.
You can control or disable cookies through your browser settings.
Please note that disabling some cookies may affect certain website functionalities.
2. How Do We Use Your Information?
Process your orders and complete purchases.
Send order confirmations and shipping and delivery updates.
Respond to your inquiries and provide after-sales service.
Improve website performance, functionality, and user experience.
Send offers and marketing communications when you have consented to receive them.
Protect the website and prevent unauthorized or fraudulent activities.
Comply with applicable legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal data to other parties.
We may share some of your data with specific parties when necessary to provide our services or fulfill your orders, including:
Payment service providers to process financial transactions.
Shipping and delivery companies, such as SMSA and others, to complete deliveries.
Information technology, hosting, support, and technical service providers.
Relevant government or regulatory authorities when disclosure is required by applicable laws or legal provisions.
We ensure that your data is handled in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:
Providing services and fulfilling orders.
Fulfilling legal and regulatory obligations.
Processing complaints and resolving disputes.
Enforcing applicable agreements and terms.
When the data is no longer needed, we take appropriate measures to delete, destroy, or anonymize it in accordance with applicable requirements and regulations, including the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia.
5. Your Rights
In accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia, you may have a number of rights concerning your personal data, including:
Requesting access to your personal data.
Requesting correction of inaccurate personal data.
Requesting deletion of data where permitted by law.
Withdrawing consent to receive marketing communications.
Objecting to certain processing of your data, in accordance with applicable laws and regulations.
To exercise any of your rights or inquire about how your data is handled, you can contact us at:
Email: Support@pharmafection.com
6. Data Protection and Security
We take appropriate technical and organizational measures to help protect your personal data from unauthorized access, loss, alteration or misuse.
Security measures may include:
Using secure encryption technologies such as SSL.
Using secure payment gateways.
Data backup and protection procedures.
Regular monitoring and review of security systems and procedures.
7. External Website Links
The Pharmafection website may include links to websites or services operated by third parties.
We are not responsible for the privacy practices or content of those websites. Therefore, we recommend reviewing their privacy policies before sharing any personal information with them.
8. Marketing Communications
If you choose to subscribe to marketing communications, we may use your contact information to send:
Product news and updates.
Offers and discounts.
Skincare tips and information.
You can unsubscribe from marketing communications at any time through the unsubscribe link included in the message or by contacting us directly.
9. Children’s Privacy
The Pharmafection website is not directed toward children under the age of 18, and we do not knowingly seek to collect personal data from children.
If we become aware that personal data has been collected from a child below the permitted age, we will take appropriate measures in accordance with applicable laws and regulations.
Amendments to the Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our services or legal and regulatory requirements.
When any updates are made, the new version of the policy will be published on this page, clearly indicating the date of the latest update.
Last updated: September 1, 2026.
We recommend reviewing this page periodically to stay informed about any changes.
